Partner with your patients for a transformative experience


Navigating the healthcare system is difficult, especially when a patient or a loved one is worried or scared.

A true connection can make it so much better.

When you fully understand how disease impacts patients and their caregivers as people, you’ll gain a flood of real-world insights. This helps you not only improve your overall strategy, but also build trusting connections at every level.

Successful outcomes are not always just the medicine alone. From pharmaceutical and medical device treatments, to clinical trials and healthcare systems, when relationships are formed, the results can be resounding.

Go Beyond the Transactional


Better understand what your patients are thinking, feeling, and experiencing

Find the gaps in the treatment journey that may prevent successful outcomes and create a strategy to fill them

Build a bridge that improves not only your patients’ experience, but also that of your organization

Share tactical direction for organizational alignment and seamless integration of your strategic plan

Incorporate empathy and understanding at every business level

Move your business from prescriptive to collaborative

We Specialize in
Transforming the Patient Experience


Strategic Consulting Services

  • Patient Experience Gap Analysis and Needs Assessments across the organization and its patient program partners
  • Custom Patient Experience Program Design and Development

Patient Experience Solutions

  • Patient-focused Content Development
  • Education, Patient Days, and Motivational Workshops throughout the organization
  • Actionable Storytelling
  • Patient Advocate Leaders, Ambassadors and Advocates
  • Live Patient Experience and Empathy Training

What People Are Saying About LEGACY

Transforming the patient experience


We work with healthcare organizations to amplify the powerful voice of patients and caregivers to transform decision-making and create successful outcomes for all.

Let’s Be Leaders in the Patient Experience, Together.


Let us know what you are most interested in, and we’ll connect with you with the right professional for introductions.

Schedule A Demo